General questions
Yes. You need an account so that we can track your order as well as allowing you to log back in at any time to access your content.
If the content is downloaded then it will be in a format that is viewable on most modern players. This can include Windows media player, VLC or Quicktime. Generally the videos will be formatted to use H.264 and will be in the MP4 format.
Unless otherwise indicated, all purchases will be in Australian dollars: AUD
All online content including live, on-demand video and audio is compatible across most mobile devices. If the content is downloaded then you will need to use a desktop computer to download the file then transfer to your mobile device. For iOS devices this is a security feature imposed by Apple and it is recommended to use iTunes to transfer the file to your device.
All transactions take place using an encrypted connection between your browser and the payment gateway. This encryption is carried out using information using secure socket layer technology (SSL).
The payment gateway provider used will either be Eway (eway.com.au) or PayPal (paypal.com).